FAQ
Answers to common SoftSDC questions about the trial, licenses, renewals, PINs, offline use, card readers, audits, POS integration and support.
About SoftSDC
Trial and licenses
Daily use
Hardware and network
Integration
Support and privacy
Still need help?
- Quick start to set up SoftSDC from download to first invoice
- User guide for step-by-step help
- Troubleshooting for common problems
- Support to open a ticket
Troubleshooting
Fix common SoftSDC problems with startup, card readers, license activation, ports, smart card and PIN errors, invoices, sync and connections.
Legacy SoftSDC v2
Troubleshooting for the legacy SoftSDC v2 app used in Fiji. Card reader drivers, OS reinstall and license file, account email and notifications.