SoftSDC

Exiting and uninstalling

Close SoftSDC safely, stop the background service, uninstall on Windows or Android, remove leftover data and reinstall without losing data.

Exit SoftSDC

Make sure no invoice is being processed.
Wait for pending tasks to finish.
Close the app window.

When you exit, the app closes, your PIN is cleared from memory and active sessions end. Pending tasks finish safely. On some platforms the background service keeps running.

Stop the background service

  • Right-click the SoftSDC icon in the system tray and select Stop Service or Exit.
  • Or stop the service in Services (services.msc).

While the service is stopped, your POS cannot sign invoices.

Before you uninstall

  1. Send all invoices. Keep the device online with the PIN entered until the unconfirmed amount on the home screen shows 0.00. If the device cannot go online, run a local audit.
  2. Finish audits and fix any errors.
  3. Save what you need. Export your settings and keep your license key.
  4. Note your setup. Custom API port, network settings and card reader model.

Uninstall

Uninstalling does not delete SoftSDC data folders. They stay in case you reinstall, or need transaction logs and fiscal data for your records.

Open Settings > Apps > Apps & features.
Find SoftSDC and select Uninstall.
Follow the wizard and choose whether to keep your data.

You can also use Control Panel > Programs > Programs and Features, right-click SoftSDC and select Uninstall.

What stays on the device

TypeExamples
ConfigurationApp settings, preferences, custom configuration
DataInvoice history, transaction logs, audit packages, certificate data
LogsApplication, error and debug logs

Remove everything

Delete these folders:

  • C:\ProgramData\SoftSDC
  • C:\Users\[YourUsername]\AppData\Local\SoftSDC
  • C:\Users\[YourUsername]\AppData\Roaming\SoftSDC

Check before you delete fiscal data

Delete data folders only if you are sure you no longer need the fiscal data. Tax rules may require you to keep it for a set period. Ask your tax advisor first.

Reinstall

Download the latest version from the installation page.
Run the installer. It may find data from the earlier installation.
Choose whether to import your earlier settings.
Activate with your license key.
Set up the card reader again if needed.

If you kept the data folders, SoftSDC can restore your earlier configuration and data. If activation is refused, contact support.

About screen

The SoftSDC About screen shows your app version, license status and expiry, card readers and device details. Use it when you contact support.

API reference

SoftSDC REST API reference for POS developers. Base URL, headers, PIN, invoice, status and environment endpoints, value lists and status codes.

On this page

Exit SoftSDCStop the background serviceBefore you uninstallUninstallWhat stays on the deviceRemove everythingReinstall