Legacy SoftSDC v2

Troubleshooting for the legacy SoftSDC v2 app used in Fiji. Card reader drivers, OS reinstall and license file, account email and notifications.

This page covers the legacy SoftSDC v2 app for Fiji only. For the status of v2 support and local contacts, see SoftSDC in Fiji.

Using SoftSDC v3?

If you run SoftSDC v3 in Samoa or Vanuatu, this page does not apply to you. Use the main SoftSDC documentation and troubleshooting.

Need more help?

Email support@softsdc.com or see support for what to include in your ticket.

For on-site help in Fiji, contact our local partner. Details are on the local support page.

FAQ

Answers to common SoftSDC questions about the trial, licenses, renewals, PINs, offline use, card readers, audits, POS integration and support.

Support

Get help with SoftSDC. Open a support ticket with the right details, find your local partner for on-site help, and learn what support covers.