Notifications

Understand SoftSDC notifications. Learn the color levels, where to see active and past alerts, and how to receive them on Windows and Android.

SoftSDC uses notifications to tell you about events, from critical errors to routine updates. Colors and icons show how urgent each one is.

Open notifications from the bell icon in the bottom bar of the home screen. A badge shows how many are new.

Notifications that are shown now.

Levels

Color	Level	Examples
Red	Critical. Act now.	Hardware failure, connection problems that stop SoftSDC working, smart card errors, license expired
Orange or yellow	Warning. May affect work soon.	Audit limit getting close, storage running low, unstable connection, certificate expiring soon
Green	Success	Invoice fiscalized, services restarted, PIN accepted, configuration updated
Blue	Information	Service status updates, sync completed, background tasks running, system initialized

Turn on Windows notifications for SoftSDC so you see alerts when the app is in the background.

Type	Examples
Operation	Service started or stopped, API available or not, background task status
Security	PIN required, card inserted or removed, authentication passed or failed, secure element status
Compliance	Audit required, time sync problems, configuration updates, command received from the Tax Authority
Errors	Communication failures, processing errors, hardware problems, license problems

An Audit required notification means it is time to run an audit from the actions menu. For fixes to errors, see troubleshooting.

Fix common problems with readers, licenses and invoices.

What the status tiles and colors mean.

Reader, refresh rate, logging and display options.